Live Lock Control respects your privacy. This Privacy Policy explains what information is collected, how it is used, and how it is protected when you use the Live Lock Control mobile application.
Live Lock Control is a companion app for the Live Lock hardware unit. The app connects to a compatible Live Lock unit using Bluetooth and allows the user to control, monitor, register, and report issues related to the Live Lock system.
The app may collect the following information when you use registration or support features:
Personal Information:
Device and Unit Information:
Location Information:
The app may use coarse location information if required by the device operating system for Bluetooth scanning or connection features. Live Lock Control does not use location information to track users.
Information collected by the app is used only for:
Live Lock Control uses Bluetooth to search for and connect to compatible Live Lock units. Bluetooth is required for the main control and monitoring functions of the app.
We do not sell, rent, or trade your personal information.
Information may only be shared when required to:
Live Lock Control does not track users across apps or websites owned by other companies.
Live Lock Control does not use collected information for advertising tracking.
Live Lock Control does not display third-party advertising.
We take reasonable steps to protect the information submitted through the app. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
You may choose not to submit registration or support report information. The app may still allow Bluetooth connection and basic control functions, depending on the Live Lock unit and app configuration.
Live Lock Control is not designed to collect personal information from children. If we become aware that personal information from a child has been collected, we will take reasonable steps to delete it.
We retain support and registration information only for as long as necessary to provide support, maintain product records, comply with legal obligations, and improve the Live Lock system.
If you have questions about this Privacy Policy or want to request access, correction, or deletion of your information, please contact us:
Website: https://www.livelock.co.za
Email: support@livelock.co.za
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
